Refund policy

Returns & Refunds Policy (In accordance with U.S. consumer protection laws)

• Return Window: You may request a return within 14 calendar days of receiving your order.

• Eligibility: Items must be:

  • Unused

  • In original packaging

  • In resellable condition

• Valid reasons for returns:

  • Damaged or defective product

  • Incorrect item received

• How to request a return:

  • Email us at Maikellamazon@gmail.com

  • Include your order number, clear photos, and a brief explanation

• Refund Process: Once approved, refunds are issued to your original payment method within 5–10 business days.

• Return Shipping Costs: Covered by NeoBazar only in cases of error or defective items.